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Solving Cases Purposefully

For all our software solutions we provide comprehensive and experienced support in German and English, starting from the first day of use. Our support team closely works together with your technical contact person and they take care of a quick and satisfying fault recovery.

This way, we ensure that your solution will always be up to date and perform according to your needs.

Our support is available to your named key-users during core business hours from 8 am to 5 pm. By request and according to prior agreement, we also offer first level support for end users or during non-core hours.

Our Support excels in:

  • Strict customer orientation and service focus
  • Respectful interaction with customers
  • Fast processing of support cases
  • High problem-solving skills


Are you interested in our Software Solutions or in the Fasihi Enterprise Portal®? We look forward to you contacting us.

You reach us on:
+49 (0)621 - 5200 78-0 
or contact@fasihi.net
or by filling out our contact form.

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