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Our services

Get to know our services! All services can be booked individually or as packages depending on your individual requirements.

We are looking forward to hearing from you.

Comprehensive consulting

Be it website, app, platform, intranet portal or tailor-made development – together we will create an individual solution for your needs.
 

The first step in this process for us is to get to know and understand you, your company and your requirements. A comprehensive analysis of your background, your products, your workflows, your use cases and target groups helps us to get a full picture of your organization so that we can find the best possible solution.

We attach great importance to personal contact and customer loyalty, which is why you will be supported by your personal team of consultants right from the start. With their broad expert knowledge from various industries, our project managers take care of your wishes flexibly and promptly until the project is completed, thereby translating your complex requirements into sustainable and high-quality IT applications.

We will be happy to advise you on site, in our offices, on the phone or via web conference – in German or English It is important to us that you have a reliable partner at your side. Please do not hesitate to get in touch!

  • Strategies
  • Cost estimation
  •  
  • Projektplanung

Individual concepts

After an extensive analysis, different options and solutions based on your specific requirements will be visually presented to you.

Our creative team develops an IT concept that reflects your Corporate Identity so that you can imagine the look and feel of the final product right from the start. Basic wireframes and detailed mockups serve to illustrate what your solution will look like, even before a single line of code has been written!

The designer specifically assigned to your project will present the drafts and explain all the details. Different use cases for users and administrators will be covered so that you can get an idea of how the solution will be implemented. This conversation creates the basis for all further decisions, possible add-ons and changes. The initial designs will later be changed according to your wishes until they truly reflect your requirements.

The design concept with all the comments will be made available to you so that you can discuss it with your colleagues at a later point in time. We want to make sure you get exactly what you want.

  • Creativity
  • Sketches
  • Digital mockups

Precise design

While it is important to communicate, plan and assess the technical aspects of your solution, the design and modern layout of your product must not be neglected.
 

Our graphic design and UI/UX experts draw inspiration form the latest trends and technologies to make sure your final product is both attractive and user-friendly. This guarantees optimum usability and joy of use.

It goes without saying that your Corporate Identity will be reflected in your projects. If you have not yet a corporate design yet, we offer you a comprehensive service package that includes the design of a logo, fonts and many more. The creation of a company-specific style guide that can be applied across different media is of course also included.

If required, our creative team will be happy to design graphics, animation and videos for your individual needs. Your ideas and wishes are at the center of the entire design process, because we want to make sure that the final product completely meets your expectations.

  • Visualization
  • Corporate Design
  • Layout and design

Cutting edge software development

We use agile development methods and consider the latest trends in software engineering to code your business solution based on the concept you approved.

Data security is our top priority, and we make sure your data is protected at all times. As in all project phases, the team assigned to your project – project managers, designers and software developers – work hand in hand to achieve the optimum result for your requirements. This is even more important during the software development phase when our experienced developers work on your product.

Our Java, front-end and app developers are included in the process even at consulting stage and provide valuable input so that technical problems and other complications are eliminated from the start.

Should you still have any change requests after completion of the project, we will implement them promptly. Delivering flexible products of the highest quality is of utmost importance for us.

  • Responsive Design
  • Digital Devices
  • Security

Training

Our support does not stop with the successful implementation of your application. Our projectmanager provide customized training sessions for you and your staff. Place and time can be scheduled at your convenience.

This allows new users and users without prior knowledge easy access to the new functionalities. Trainings in multiple languages are available on your premises, in our office or by video conference. Our qualified training staff takes care of all requirements from finding a date to delivering the training.

We take as much time as necessary to provide you with all the knowledge you need and to assist you with any questions. Our aim is to make your work easier with our tools.

  • Training
  • Success
  • Individual

Immediate support

For us, you are more than just a ticket number – we want to assist you immediately with your queries.

Should you have any questions after the initial training, you can contact your account managers or our hotline Our help desk is staffed with a multilingual team that has profound knowledge of our customers’ individual requirements and deals with all your questions and suggestions quickly and efficiently – either on the phone or by remote access to your PC.

For many years, our support team has been one of the main factors contributing to our high customer satisfaction rates.

  • 24/7
  • Phone and email
  • Personal

Hosting

The Fasihi Enterprise Portal® is offered as a fully comprehensive SaaS solution with a start-to-finish service. With our SaaS solutions, you can focus on using our products without having to worry about things such as:

monitoring, hardware procurement and maintenance, operating system, secure backup, etc. The modern architecture and our experienced engineers ensure continuous operation of the Fasihi Enterprise Portal® to make sure all processes in your organization run smoothly.

Additional options are also available depending on your individual requirements, for example a connection to your company's own network (intranet) virtually via a Site2Site VPN, an on-premise solution in your network, or an Exclusive Business Cloud based on Microsoft Azure or AWS. This means that nothing prevents you from using internal services such as Active Directory, LDAP or SAML 2.0 login to a federation service operated by you (e.g. ADFS). We will be glad to advise you and to support you with our experience in implementing the perfect solution for you.

  • SaaS Solution
  • Site2Site VPN
  • Exclusive Business Cloud

Do we have your attention?

We hope you were able to get a good overview of our services.  If you have any questions or would like to receive further information, we are happy to assist you in person.

Perhaps you are already planning your next project and you are still looking for a suitable partner?
We are looking forward to your inquiry and the cooperation with you!